MHCS are specialised in the recruitment and consultancy for the Hospitality and Catering sectors

I found the mystery shopping exercises truly beneficial for our business as this helps us understand what our customers are experiencing in our shops. This also helps our staff understand their strengths and weaknesses in a very positive and constructive way. We have planned to have them on-going as we believe that this is what keeps our staff attentive and cause them to remain alert at all times.